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Remote Assistance

Pharma

Industry

Contract Manufacturing

Services

Challenge

Ensuring business continuity and providing efficient Remote Assistance to its clients, especially during the COVID-19 pandemic, when traveling costs and times spiked, by allowing a remote expert to being “phygitally” present near the machine and the local operator.

Our
Solution

BRAIND-Remote Assistance module enables the instant teleportation of the remote expert avatar, along with voice, video and 2D/3D content, allowing the complete support in every complex procedure, thanks to our proprietary ultra low latency 3D synchronization technology.